The couple claim they followed Dollywood Splash Country staff instructions while boarding the water ride, but as the raft reached the apex of its ascent, the wife was “propelled off the seat and she then fell down into the raft striking her spine on the hard surface.” According to the filing, she heard something pop, followed by a burning sensation. She claims she had no feeling in her legs and was unable to move them at the end of the ride, and the suit claims she suffered a compression fracture and other spinal injuries.

The couple are asking for more than $2 million, claiming the park was negligent and failed to properly warn patrons about the dangers of the ride.